How do I create a CSV or XLSX file to bulk add locations to my multi-location business?

Quickly add many business locations to your multi-location business/multi-profile funnel Create a CSV or XLSX using most spreadsheet programs (e.g. Excel, Google Sheets, Numbers) While you can manually add business locations to a multi-location business one at a time, we also allow you to bulk upload locations using a .CSV (Comma Separated Values) or .XLSX (MS Excel) spreadsheet. There is no limit […]

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How can I export a list of all profiles in my account?

Export a CSV list of all profiles by going to Manage > Profiles and clicking Export to CSV CSV will include basic profile info, plus overall review and SMS counts. To export a CSV of all profiles in your account, first go to Manage > Profiles.  Then, click the Export to CSV button near the top of the page. […]

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How do I bulk-edit my drip campaign emails for all of my business locations?

These instructions are for multi-location businesses only. Prerequisites: Setup the email drip campaign on the parent profile of your multi-location business Navigate to the top-level, parent profile of your multi-location business. and make your desired edits to the email campaign content. Once you have finished customizing your campaign sequence and content, click the Copy Campaign to Sub-profiles […]

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How do I temporarily suspend a client profile?

Use the Is suspended? toggle in Manage > Profiles > Edit  Prior to suspending or deleting, make sure that you have deactivated all email drip campaign recipients. The Is suspended? toggle is designed for temporary service switch-offs, e.g. when a client’s payment to you is delinquent. This feature disables the client’s landing page (which will instead display a ‘Page […]

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CSS example library

Custom CSS is an advanced feature for marketers/agencies who have the in-house capacity to use it. Compiled here are a few example CSS snippets for a random assortment of functions.   A note on customizing embeddable widgets: We can’t provide developer support to make your customizations for you–you must do that. Customizations are typically made via […]

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How do I setup the Drupal Review Stream module?

Note: This feature requires an API key, which is only available to users with an Agency plan. The default embeddable “Review Stream” widget is a Javascript widget loaded asynchronously. It is not indexed and has no SEO impact. If you use our Drupal module (or Joomla or WordPress versions), the content is presented in structured data markup and […]

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What attributes are available for the review stream WordPress plugin?

Note: The WordPress plugin requires an API key, which is only available to users with an Agency plan. Use any of the below attributes alone or in combination to override your default plugin settings. To add the review stream to your WordPress page or post with your default settings, simply type 2017-08-19       Brian Colgan […]

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How do I prevent search engines from indexing my landing page?

Turn off search engine indexing to minimize your landing page’s appearance in internet search results There are many reasons why you may not want your landing page to appear in search results, especially if your review campaign is targeting a specific segment of your customer base. Fortunately, opting your landing page out of search engine […]

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How do I edit a review snippet?

Edit the snippet that appears in your review stream and its associated assets To respect principles of good “Internet citizenship,” the Review Stream uses a 200-character snippet of each review to showcase by default, not the entire review. You can edit the snippet for any review to highlight your favorite part, correct typos. etc. To […]

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