How do I know if a recipient is getting my emails?

Check the ‘active recipients’ list to see when the last email was sent This process also applies to inactive recipients The Active Recipients list will tell you when any given recipient last received an email from your drip campaign. To see if and when a recipient was sent an email, navigate to Dashboard > Invites > […]

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Does the system prevent adding duplicate email addresses to my campaign?

Addresses on the Inactive recipients list cannot be re-added until they have expired or been removed. Duplicate CSV entries and addresses on the Inactive list OR matching any addresses already on the Active or Pending Recipients list will be automatically removed Our system prevents the addition of duplicate email addresses across the board. As long as the address is […]

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How do I unblock a recipient email address?

Unblock and reactivate an email address Useful for users and employees who include themselves on campaign recipient lists Not recommended for re-adding customers Many users like to include themselves or an employee on their campaign recipient list in order to confirm and see what’s going out to their customers (and how – for the purpose […]

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