What is a shortname?

A shortname is the portion of your landing page URL that appears after the domain name. You create a shortname when you create a new profile. For example, in the URL http://myreviews.com/mybusiness mybusiness is the shortname. Please note that a profile will still have a shortname even if you are hosting it on a dedicated domain or subdomain […]

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What languages do you currently support?

Languages apply only to your landing page. The dashboard is currently English-only. You can translate your landing pages and review site instructions to the following languages: English Spanish French German Danish Dutch Polish Italian Portuguese Romanian Not all review sites have translated instructions. Review site instructions without translations will be presented in English. If you would […]

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How should I use the different URLs in the Google URLs box?

In light of continuing changes at Google, we’ve introduced a tool that automatically generates valid Google URLs for a variety of scenarios. Once you’ve connected a location to your account, our software will automatically generate these URLS. To access your unique Google URLs, first ensure you’ve connected your location. Then, click the URLs for this location button in […]

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Can I customize the Review First layout?

Edit the text above each field of the ‘Review First’ layout Show/hide the ‘Email’ and ‘Phone Number’ fields and make them required or optional To modify the Review First layout, first ensure that you have activated it in Dashboard > Funnel > Setup.   To edit the default layout text and/or fields, go to Dashboard > Funnel […]

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What happens when I add duplicate profiles to my landing page?

Using our ‘Connect a Location’ feature, you can upload as many profiles from a single review site as you would like. However, all duplicate profiles uploaded for a given review site will be toggled hidden by default. This configuration is useful for monitoring duplicate profiles on a given review site while only directing attention to your preferred […]

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How does Facebook behave on mobile?

Note: We cannot guarantee continued support for this method or that it will work consistently across all mobile devices. If you encounter device-specific issues, please consider consulting Facebook’s Help Community. iOS A default Facebook link will open up a mobile version of the Facebook business page in-browser on the visitor’s mobile device. Be sure that […]

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I’m a legal professional / law firm. How can I get started?

What you should know first The legal field poses unique challenges when it comes to getting clients to write online reviews. The sensitive and personal nature of a law firm’s work makes it more difficult to encourage clients to speak out about their experience. It helps to look at generating reviews for your firm as both […]

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