Some review sites – like Google – do not require reviewers to submit review content – in other words, reviewers can submit ratings only. Our review monitoring will still pull these reviews into the Reviews page, and will include them in the review stream by default (provided that they meet your ratings threshold). This can potentially […]
Note: The WordPress plugin requires an API key, which is only available to users with an Agency plan. Use any of the below attributes alone or in combination to override your default plugin settings. To add the review stream to your WordPress page or post with your default settings, simply type 2017-10-13 Bought the […]
Create a reviews .CSV according to our formatting guidelines Upload your .CSV to add multiple reviews at once to your review stream Once you’ve created a .CSV of your old testimonials or feedback, you are ready to upload it into to your Reviews panel, where they will then be added to your review stream. To upload your […]
Bulk add old reviews or testimonials to your review stream by creating a CSV for upload Note: You can also add in testimonials one-by-one. You can upload multiple old testimonials at once for inclusion in your review stream. This is a good option if you have a collection of old written or recorded reviews from […]
See also: How do I manually load in an existing review? and How do I create a CSV for bulk adding old reviews to my review stream?
We refresh the review stream cache approximately every hour. If you have: Toggled a review shown/hidden Edited a review snippet Changed your review stream rating or site exclusion settings please allow up to two hours for these changes to reflect in any live instances of your review stream.
Edit the snippet that appears in your review stream and its associated assets To respect principles of good “Internet citizenship,” the Review Stream uses a 200-character snippet of each review to showcase by default, not the entire review. You can edit the snippet for any review to highlight your favorite part, correct typos. etc. To […]
Most often, third-party review sites retain the rights to content published about your business on their site. In other words, it’s against their terms of service to re-publish the reviews published on their site for any other purpose. That’s why we only use a short snippet of third-party reviews in our review stream – to […]