How do I edit my brand settings?

Go to Manage > Brands and select Edit from the Actions column. You’ll be taken to the Brand Settings tab of your Brand Dashboard. The Brand Settings page provides a suite of settings that allow you to change the appearance of your Lead-gen page and profile assets.   From here, you can: 1) Change your brand domain or subdomain Enter your new domain or subdomain (no […]

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How do I access / setup the review scan widget?

The review scan widget is only available after setting up a white-label brand and domain The widget lives in your brand dashboard (Brand: [your brand] > Widgets) Below is a step-by-step guide to setting up and accessing the review scan widget. 1) Add a custom domain or subdomain to your account The review scan widget will […]

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How do I white-label a profile using a subdomain?

Using a Subdomain You can point a subdomain of an existing domain like review.yourdomain.com at a given profile.You can also host multiple profiles on the same subdomain, like reviews.yourdomain.com/business1. For either approach, you need to create two CNAME records with your DNS provider (typically and ideally the domain registrar, but occasionally DNS handling will occur on the webhost and must instead […]

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How do I fully white-label the WordPress Review Stream plugin?

Note: The WordPress plugin requires an API key, which is available only to Agency-level users. The WordPress plugin can be completely white-labeled, but it requires one or two steps, depending on your use: Standard: White-labeled Configuration If you manage your client’s website or plugins, this level of white-labeling is all you need: It affects the […]

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How do I customize my lead-gen page?

If you set up a custom domain with us, you can optionally set up one of our boilerplate lead-gen pages on that domain While many elements of the page are customizable, creating your own lead-gen page will allow you the most flexibility To access the lead-gen page editor, select the domain from the drop-down menu in […]

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How is the ‘Overall Score’ on the prospect and performance reports calculated?

The overall reputation score is algorithmically determined and considers the following factors in various degrees of weight: Aggregate rating (total and per channel) Rating trend (recent vs. historical) Review volume (total and per channel) Recency of review activity (total and per channel) Channel coverage (where is the business listed, claimed and rated?) Note that the score […]

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How do I white-label my dashboard?

If you’re planning on giving clients access to their landing page dashboards or reselling our platform as a self-service solution, you may be interested in white-labeling your dashboard, completely stripping our software of all traces of our branding. We are able to provide and perform this service for an additional, at-cost annual fee. If you’re interested […]

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How do I add a brand?

Adding a brand allows you to white-label assets across our platform, including: Prospect and client reports Client-facing tools, e.g. shared invite forms Emails to clients The entire dashboard (for an additional annual cost) To add a brand, go to Manage > Brands and click the Add a Brand button.   Select a brand name and associate it with […]

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Getting Started With White-labeling

By white-labeling some or all of our platform, you can run review campaigns under your own brand(s) and domain name(s). In fact, each business you onboard to can be configured to live on its own brand/domain, or within whatever regime you want to implement: a dedicated domain shared across businesses, like domain.com/companyX a dedicated domain for one business, […]

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