Note: Review Monitoring is required for this feature
- Performance reports are a great way to regularly demonstrate ROI to your existing clients
- Reports can be generated on demand or automatically according to a schedule you set
Performance reports display a series of metrics and analytics about your client's online reputation over time using attractive charts and graphs.
To generate or schedule a performance report, navigate to Dashboard > Performance. You can choose which sections you want to include in your report.
The 'Reputation Overview' section (above) displays cumulative star rating stats drawn from all monitored review sites.
The Review Volume section (above) shows a site-by-site breakdown of all of your existing reviews across all monitored sites.
Finally, the New Reviews section (above) shows review activity over the time frame specified when the report was generated, with some cumulative stats and a site-by-site breakdown of where those reviews occurred, as well as snippets of all reviews received in the time frame.