Partner/Enterprise plan accounts can provision Independent Users - resellers of their white-labeled platforms. The requirements and functionality of Independent users differ; there are a minimum number of seats that Independent Users must be provisioned, and support for Independent users come directly from the customer.

Independent User Requirements

Before provisioning independent users, make sure you understand the following requirements:

• Independent users must be associated with a white-labeled dashboard. Please ensure you've set one up before proceeding.
• Each independent user must be provisioned a minimum of 10 seats.
• You are responsible for providing support to your independent users.

Independent User Functionality

Independent Users are able to do the following:

• Create, manage, and delete profiles of their clients.
• Setup profiles under their own brand (if you provision them one).

Independent users are not able to:

• Purchase additional seats.
• View or edit your billing information.

Adding Independent Users

Provision independent users as you would any other user type, via Manage > Users > Add a User.

Filter User/Subuser by Owner

You may want to know how many users you have enrolled at a given time, or be able to see how many subusers your independent users have signed up.

Under Manage > Users, account owners, admin users, and staff users will see a dropdown menu displaying the default option "Own Users". Here you can filter between your subusers and those of independent users.

The different dropdown menu options are:

• All Users: Shows all users with access to the account, and their levels of access.
• Own Users: Shows the users that the person signed in owns.
• [Independent User's Name] Users: Shows all subusers under [Independent User's Name]'s account.