Our API provides read-only access to review data for thousands of businesses and is used to power review widgets and reputation management dashboards. Our expectation is that your API integration will make use of your own local storage and/or caching of the data so as not to overburden our resources.

What is API?

Definition:

A set of functions and procedures allowing the creation of applications that access the features or data of an operating system, application, or other service.

API Use Cases

API information may be required in the following scenarios:

• Using the API to pull email addresses from a client's existing CRM to automate email and SMS review request campaigns.
• Add a new client profile from an agency's own proprietary platform to Grade.us using the API
• Customize review performance reporting to clients using review data pulled from the API.

API Documentation

API documentation for the newest version of the API can be found here.

If you currently utilize Version 1, please note that it is no longer being updated. Documentation for Version 1 can be acquired upon request. Please email support@grade.us for more information. 

API Access

While Grade.us does provide access to our API, we are unable to provide any support for development or implementation for any API customization. This access is best used by customers who have an internal capacity for this level of customization.

API Key

API keys are only available to our Agency and Partner plan users. If you would like an API key to use with our review stream plugins and modules, please contact support@grade.us.

API Access for your Clients

Granting a unique API token to a client is easy and can be done either when setting up a new client or added to an existing client's user account.

1. Navigate to Manage > Users.

2. When adding or editing a user, simply check the Has API access? box to add a token to their account.

Users will be able to access their API key going to "My Account."