Welcome. How can we help?

Account

• I've reached my profile / seat limit. How can I add more to my account?
• What can I do in "Manage > Defaults"?
• How do I update my billing information?
• Password Issues
• What are the different levels of access I can grant users?
• How do I manage add-ons (monitoring, text, email) for multiple profiles?

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General

• CSV Files
• How should I use the different URLs in the Google URLs box?
• Why is the Yelp link in the Review Funnel hidden?
• Is your site HIPAA compliant?
• What is a shortname?
• What languages do you currently support?

Troubleshooting

• I'm a client user and I can't set up my account.
• How do I get rid of the banner on my page that says "Add Social Media Accounts to Display Them Here"?
• Why are my outgoing emails showing me as "unknown sender"?