Welcome. How can we help?
Featured Help Categories
Getting Started
FAQs and Troubleshooting
API and Other Integrations
Review Monitoring
Email Campaigns
Setting Up Your Landing Page
Knowledge Base
White-Labeling
- What are my domain options for white-labeling landing pages and other assets?
- How do I use a custom domain for my landing page?
- How do I white-label a profile using a subdomain?
- How do I white-label my dashboard?
- How do I add a brand?
- How do I edit my brand settings?
Text Message Campaigns (SMS)
Review Stream
- How do I customize the Review Stream embeddable widget?
- How do I show the Review Stream on my landing page?
- How do I edit a review snippet?
- How do I hide a single review from my Review Stream?
- How do I exclude review sites from my Review Stream embeddable widget?
- How do I limit the number of reviews displayed in the Review Stream embeddable widget?
Multi-Location
- What are the different multi-location landing page layouts?
- How do I set or change images in the 'Page Images' layout?
- How do I set a default logo that will display on my top-level landing page and all of my location landing pages?
- How do I bulk upload multiple business locations using a CSV or XLSX?
- How do I bulk edit landing page content for my multi-location business?
- How do I hide a location from my multi-location landing page?
Your Review Site Links
- How do I highlight a preferred review site link on my landing page?
- How do I delete a review site link from my landing page?
- How do I show/hide a review site link on my landing page?
- How do I turn off the review posting instructions on my review site links?
- How do I make a review site link only visible to desktop or mobile users?
- Can I automatically send a reviewer to a site where they're already logged in?
Notifications
Reports
- What are performance reports?
- How do I generate a performance report for my client?
- How do I schedule a recurring performance report?
- How do I customize my performance reports? What are my options?
- How is the 'Overall Score' on the prospect and performance reports calculated?
- What can I see on the 'Analytics' tab? (beta)
Widgets
Managing Your Profiles
- What can I do in "Manage > Defaults"?
- Can I make blanket edits to all existing profiles into my account?
- How do I manage add-ons (monitoring, text, email) for multiple profiles?
- How can I export a list of all profiles in my account?
- How do I temporarily suspend a client profile?
- How do I create a CSV or XLSX file to bulk add multiple businesses or business locations?
Managing Your Users
- How do I create a separate, limited-access user account for a client or employee?
- What are the different levels of access I can grant users?
- How do I change a user's level of access?
- What is the Independent user tier?
- How can I filter my user/subuser list by owner?
- How do I know when a new user has set up their account?
